Email is still the best lead nurturing channel out there. An auto-message like “Hey, can we help you with anything?
After all, that’s what small businesses are prized for. Excellent customer service and help if you need it.
But being big doesn’t mean you aren’t human, or that you should disregard feedback. I’ve been using Chatra for about two weeks now and I’m very impressed!
In addition, the interface is customizable on desktops, tablets and smartphones to fit your website design.
Your visitors can thus discuss through public and private chat rooms.
As a result, we've seen Olark used in a myriad of ways - marketing conversions, customer support, and sales funnel growth.
We analyzed the qualitative data in our live chat transcripts to create a vocabulary of customer words.
We used this data to optimize our website and landing page copy and saw a 176.33% conversion rate increase.
Bold360's modern, intuitive UI was specifically designed to make agents more efficient and effective.
Every time a customer submits a question when you’re not there, Chatra stores their email to use in your future marketing efforts.