I work at a California State Facility, as I am a state worker.Fed Ex comes daily to drop off and pick p packages, so I felt it would be the safest way to send it via Fed Ex.Reply I arrived at the Gardena location, to pick up a package. I understand that it is Christmas time and they want to take a Christmas picture, however do that on your own time, your office hours are for the customers to be serviced.
They no longer need a case number because they have my name linked to speak to the person handling the claim and he states they are not responsible because I did not request it to have a signature or give directions of what to do with package .
They verbally read to me from their computer that the driver did not drop my package at the right address and when he went to retrieve package no one answered the door. I asked to please speak to someone else about the claim and he said there is no one else.
Apple sent me a pre-paid label with an empty box to ship it to them to receive my replacement device.
I placed my Apple I phone 7 plus in the box that Apple sent to me, correctly packaged and sealed per the instructions.
I have lived in Florence South Carolina for five years now.
In a years time I receive anywhere from 20 to 30 packages(150 in 5 years).
In 2004, the company acquired Kinko’s and re-branded them as Fed Ex Kinko’s.
Today, the company operates several divisions worldwide, including Fed Ex Ground, Fed Ex Express and Fed Ex Freight.
I have a package sitting in Florence since Friday December 1 it’s now December 5 and I still don’t have the package.
And no one at Fed Ex can tell me when I’m going to get it.
After 48 hours and inquires to their driver they listed it as a lost package .